Setup
From R1 900
once-off
EnquireEnquiry capture
Stop losing enquiries after hours
Every WhatsApp and Instagram enquiry gets an instant reply, gets qualified, and lands in your phone marked hot, warm or cold. From R1 900 setup, included in Bundle and Growth.
The problem
Why this usually fails
An enquiry that waits twenty minutes for a reply is usually gone — they messaged three competitors at the same time and the first sensible answer wins. Most small businesses lose more revenue to slow replies at 21:00 on a Saturday than to any advertising problem.
The approach
How it gets done here
Instant greeting the second a message lands, four or five questions that separate a buyer from a browser, then the hot ones pushed to you with the answers attached so you open the chat already knowing what to say. It never pretends to be you, and it hands over to a human the moment the conversation needs one.
What is included
- WhatsApp Business API or Business App configured properly
- Instant greeting and after-hours cover, 24/7
- Qualification script written for your trade and price point
- Hot / warm / cold grading with the answers attached
- Instagram DM handled on the same rules
- Handover to you the moment a human is needed
- POPIA-compliant opt-in wording and retention schedule
- Catalogue and quick replies set up
- Monthly review of what people actually ask
FAQ
WhatsApp lead capture — questions we get
Does it pretend to be a person?
No. It behaves like a front desk: it greets, it asks sensible questions, it books the next step. It does not claim to be you and it does not invent answers about price or availability.
Do I need the WhatsApp Business API?
Not always. Many small operators run fine on the free Business App with proper quick replies and away messages. The API is worth it once volume or multiple staff justify it, and that call gets made on your numbers, not on what is easier to bill.
Is this legal under POPIA?
Yes, when it is set up correctly — which means a lawful basis for direct marketing, explicit opt-in wording, and a retention schedule instead of keeping personal information forever. That wording is part of the build.
Next step
Want whatsapp lead capture handled?
Four questions, under a minute. You will get a scope, a price and a date — not a discovery call and a proposal in nine days.
Your site is live in 5 working days and your ads are running within 48 hours of launch — or the build is free.